Anyone else noticed that sellers on Ebay are now making your feedback contingent on whether or not you leave them positive feedback first? I’m sorry, but as buyers, we’re already the ones taking the biggest risk first by sending some stranger money for an item that we have not received, and the only proof we have that we’ll actually get what we’re supposed to get is that they haven’t yet cheated too many other people. Our reward for taking that risk first should be that once we’ve completed our end of the bargain (i.e. paid for our purchase within the seller’s guidelines) we should receive positive feedback. It should not matter whether we ultimately leave positive feedback, negative feedback, or neutral feedback for the seller. We did our part, and therefore we deserve our feedback.
Some cutting edge sellers have finally realized that if they provide bad service, they get poor feedback for it. (duh!) So instead of leaving their buyers feedback upon receipt of payment (like they should) they wait until after they receive positive feedback from the buyer. This is in effect rendering the Ebay feedback system completely useless because now the buyers are afraid that they’ll get bad feedback in retaliation for justified bad feedback to the seller, even if they paid immediately upon winning the auction and within the payment guidelines of that seller.
Well I don’t know about you, but I personally am sick of this. I have a feedback rating of at least 75 (I know this because I got a star from Ebay upon receiving my 75th transaction rating) and I am happy with that. In my entire time as a Ebayer (primarily as a buyer but occasionally as a seller) I have received only 1 negative, and that was due to some miscommunication and a misunderstanding between me and the seller. She later regretted giving me negative feedback, but alas there is nothing that can be done about it now. So, being secure in my lovely 75+ transactions, 99.99% positive rating, I have decided to stop leaving feedback for sellers who try to, in effect, blackmail me into leaving them positive feedback. So, every time I get an email or paypal slip from a seller indicating that they will leave me positive feedback only once they have received the same from me, I am not only not going to leave them feedback of any variety, but also going to send them the message below:
“Hi. I received all of the items, and am very happy with them and with your service. However, I am opposed in principle to sellers who refuse to leave me feedback until I have left them feedback. This is unfair since I will have already completed my part of the transaction long before the items are ever shipped. As such my feedback should be based entirely on that fact, not on whether I rate you for also completing your obligations correctly. As such, I never leave feedback for people who require me to first leave their feedback because they are in effect trying to extort a positive feedback listing from me. I am secure enough in my 76 positive feedback listing to not need to give in to this extortion, and therefore do not participate in this practice. I just wanted to let you know why I will not be leaving feedback of any variety for you, which is a shame since I was thrilled with your products and would have been happy to leave you a glowing recommendation. Thank you and have a nice day.”
I also plan to do some research in the Ebay community to see if they have plans to do something about this. (for instance, not allowing the seller to use the paypal shipping system for items that they have not yet left feedback for, etc.) and if not, then I’m going to raise a serious stink about it. I do not take lightly to extortion!
Ok. Stepping down from my soapbox now…





